Responsible Gambling
At Play Regal Casino, we believe gambling should remain a controlled activity. We encourage players to set clear boundaries, keep track of their activity and take a break when play stops feeling comfortable. Player safety matters to us, and support is available if you need help understanding your options.
Player protection
Safer gambling starts with knowing how much time and money you are prepared to spend. Gambling should never be treated as a way to solve financial difficulties. Only use a gambling service that is authorised to serve you where you live, and check the information available in your account before you play.
Tools for managing your activity
Check your account settings for any available activity controls, including limits and account breaks. If you cannot find the control you need, contact support before continuing to play. You can also keep your own record of spending and time spent gambling.
Deposit limits
A deposit limit can help you decide in advance how much money to set aside. Where this option is available, choose an amount you can afford for the relevant daily or weekly period. Do not increase a limit to recover money you have lost.
Loss limits
A loss limit sets a point at which you stop playing, regardless of how a session is going. If your account does not offer this control, decide on a personal limit before you start and leave when you reach it.
Time limits
Set a time to stop and take regular breaks. An alarm or device timer can help you notice when a session has run longer than planned. If you find it difficult to stop, consider an account break.
Self-exclusion
If you want to stop gambling for a longer period, ask support how to request self-exclusion and what it covers. You can also consider blocking software and, in the UK, GAMSTOP for self-exclusion from participating online gambling operators. Do not wait for an account request to be processed before seeking help elsewhere.
Signs that gambling may be becoming a problem
It may be time to step back if you spend more than planned, try to recover losses, hide your activity, borrow money to gamble or find that gambling affects your work or relationships. You do not need to be certain there is a problem to ask for support.
Ways to maintain control
Set a budget and a stopping time before each session. Keep essential spending separate from gambling funds, avoid playing when upset or under pressure, and take a break if your boundaries become difficult to keep.
Professional help and support
Free, confidential support is available in the UK through GamCare and the National Gambling Helpline. You can also contact Gamblers Anonymous or look for gambling support through the NHS. If gambling is affecting you or someone close to you, reaching out is a practical first step.